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Contacting Us - Hardware Enquiries
We have various methods of contacting us for any hardware related enquiries, each of which are outlined below
You can e-mail details of any
enquiries or issues to:
Telephone
You can telephone us during our office hours, which are 9am - 5pm (GMT), Monday to Friday (excluding bank holidays):
Hardware Reception
(Appointment Bookings, Callouts, etc)
Outside of normal office hours we also offer a 24/7 emergency hardware support service via this number. Please be aware that use of this service is chargeable at our standard emergency rates.
Forum
We have a message forum located at http://forum.penguin-uk.com where you can find support from other customers, and unofficial support from staff as and when they are available. We also post details of scheduled server upgrades and other relevant technical on our forum.
Our mailing address is as follows:
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